Credit Control Administrator - PwC

PwC | Johannesburg, Gauteng

Description : Credit Control Administrator. Company : PwC. Location : Johannesburg, Gauteng

Line of Service

Tax

Industry/Sector

Not Applicable

Specialism

General Tax Consulting

Management Level

Associate

Job Description & Summary

A career within Tax services, will provide you with the opportunity to help our clients meet and manage their tax obligations across unique but ever changing tax specialties. You’ll advise clients on their local and overseas tax affairs, while acting as a strategic consultant related to business analysis, managing indirect taxes, dispute resolution, and global enterprise tax solutions.

Our team helps our clients identify and reduce tax risks, meet compliance obligations, implement tax strategies that complement business and operational objectives, resolve disagreements with tax authorities, and manage tax accounting and reporting issues. You’ll be engaged in projects dealing with International tax, mergers and acquisitions, state and local tax accounting, regulatory processes, tax reporting and strategy.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Invite and give in the moment feedback in a constructive manner.
  • Share and collaborate effectively with others.
  • Identify and make suggestions for improvements when problems and/or opportunities arise.
  • Handle, manipulate and analyse data and information responsibly.
  • Follow risk management and compliance procedures.
  • Keep up-to-date with developments in area of specialism.
  • Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce.
  • Build and maintain an internal and external network.
  • Seek opportunities to learn about how PwC works as a global network of firms.
  • Uphold the firm's code of ethics and business conduct.

A. JOB PROFILE

PRINCIPAL ACCOUNTABILITIES

Credit Control Execution

  • Perform WIP management and billing for Tax Line of Service (TLS) Practice client-facing engagement teams

  • Perform credit control/collections for the TLS nationally

  • Follow up telephonically or by email with external PwC clients on outstanding debtors

  • Always liaise with external clients and internal client-facing employees in a professional manner at all times to ensure payment is received

  • Ensure client queries or complaints are resolved or escalated when required

  • Investigate and resolve queries relating to debtors on the debtors’ monthly report

  • Reconcile, print and sort monthly debtor statements as requested

  • Allocate payments made to relevant debtors

  • Send reminders for payments to external clients as required by process.

  • Liaise with internal firm finance staff and submit requests for finance adjustments in accordance with the standard finance operating procedure

  • Provide regular feedback and status updates to the Credit Control Coordinator/Manager and business as required

  • Collate responses relating to outstanding debtors for submission to management

  • Oversee account balances to identify long outstanding debts or other inconsistencies

  • Generate reports required by business and agreed processes

  • Identify areas of improvement and action from a Credit Control perspective

  • Identify and recommend changes to systems and procedures where appropriate

  • Liaising with other PwC offices regarding Inter-Territory Bills (ITBs)

  • Initiating legal hand-over proceedings on long-outstanding debtors

DIMENSIONS FINANCIAL

STAFF ORGANOGRAM

B. PERSON PROFILE

MAIN STAKEHOLDERS

EXPERIENCE AND QUALIFICATIONS

KEY KNOWLEDGE & SKILLS

  • TLS client-facing engagement teams

  • Partners and directors on an international and national level

  • TaxRM, OGC

  • PwC Finance team & TLS Finance Business Partners

  • PwC Data Quality team

  • SNow team

  • National Senior Certificate/Matric

  • Finance / Accounting Qualification or related field will be an added advantage

  • Minimum 2 years’ experience in a credit control role

  • Discretion and trustworthiness: you will often deal with confidential information

  • Good customer relations

  • Problem solving

  • Target driven

  • Able to work under pressure

  • Attention to detail

  • Excellent verbal and written communication skills

  • Strong organizational and time management skills

  • Oracle

  • Service Now (SNow)

  • G Suite & Microsoft Office


Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date

May 20, 2023